Last updated: April 19, 2025
At HealthWise Practice Solutions, we are committed to protecting your privacy and handling your personal information in
accordance with the Privacy and Data Protection Act 2014 (Vic) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and protect your personal information.
1. What We Collect
We may collect personal information such as your:
* Name, role, and contact details
* Business or clinic name
* Information you provide during consultations, calls, or through our website
* Feedback or survey responses
* Any other information relevant to your enquiry or service engagement
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2. How We Collect It
We collect information when you:
* Contact us via our website, email, or phone
* Book or participate in a consultation or strategy call
* Complete a form, survey, or download a resource
* Engage us for services
We only collect personal information directly from you unless otherwise agreed.
3. Why We Collect It
We use your information to:
* Provide our services effectively
* Tailor solutions to your business needs
* Communicate with you and respond to enquiries
* Send relevant updates, resources, or offers (you can opt out at any time)
* Meet legal and compliance obligations
4. Disclosure of Information
We do not sell, rent, or trade your information.
We may share information with trusted service providers who assist in delivering our services (e.g. scheduling platforms or secure cloud storage), but only when necessary and with appropriate safeguards.
5. Storage and Security
Your information is stored securely, and we take reasonable steps to protect it from misuse, interference, loss, or unauthorised access.
Digital records are stored using trusted Australian or internationally compliant platforms with data security measures in place.
6. Access and Updates
You can request access to the personal information we hold about you, or ask us to correct it, by contacting us directly.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
HealthWise Practice Solutions
hello@healthwisepracticesolutions.com